PandaPlay Help Center

How can we help?

Delivery windows, payment fees, refunds and what we do (and never do) with your account — answered in plain language.

What payment methods do you accept?My card was declined — what should I do?How fast is delivery?Do you ever need my account password?

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What payment methods do you accept?Card, Apple Pay, Google Pay, PayPal and 300+ cryptocurrencies. Crypto is the only method with no pay…My card was declined — what should I do?A decline is your bank’s decision and we never see the reason. Four things fix it most of the…How fast is delivery?Every service page shows its own window before you pay. Bot lobbies run 30 minutes to 24 hours; boos…Do you ever need my account password?Never in a ticket, a DM or an email. Only on your order page after payment, and only for services th…How do I request a refund?Message us within 7 days of the order date with your order number and what went wrong. We reply with…Is PandaPlay legit?We run the store ourselves rather than reselling strangers’ listings, payment never leaves the proce…

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32 articles
Buying & PaymentPayment methods, fees, coupons and declined cards.6 articlesDelivery & OrdersDelivery windows, order status and late orders.4 articlesAccount SafetyWhen we need account access, and when we do not.4 articlesRefunds & WarrantyThe 7-day window, what is covered, how to claim.2 articlesService TermsRules for bot lobbies, boosting, accounts and currency.4 articlesFind your game IDWhich ID each game needs at checkout, and where to find it. Guides are organised by accoun…10 articlesIs PandaPlay legit?Who we are, what you can verify yourself, and how to spot a fake.2 articles
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