Choose Your Games
Account Safety
Do you ever need my account password?
Nobody at PandaPlay will ever ask for it in a chat message, in Discord or in a direct message. The only place login details are ever requested is the secure account box on your own order ticket, after you have paid — and only for the services that genuinely need them, which say so on the page before you buy.
Most of what we sell never touches your login at all. Whether a service does comes down to how it is delivered, not which game it is for — so the same rules hold for every game in the store, including the ones we add later.
What we actually ask for
| How it is delivered | What we ask for | Do we sign in? |
|---|---|---|
| You play it yourself — bot lobbies and self-play boosting | Your in-game name or platform ID | No — we invite you in, you play |
| Handed over in game — gifts, trades, drops, auction or marketplace listings | Your in-game name, friend code or platform ID | No |
| Redeem codes | Nothing | No — emailed to you, and you redeem it yourself |
| Accounts | Nothing before checkout | No — we send you the login |
| Played on your account — piloted boosting, account mods, top-ups placed straight onto your balance | Your in-game name at checkout, sign-in details in the secure box on your order ticket afterwards | Yes — and the page says so before you buy |
A few listings need a login for something outside the game itself — claiming a Twitch drop, for example. Those say so on the listing too.
Why some services have to sign in
Anything where somebody plays as you cannot be done without account access, and any seller claiming otherwise is either using an exploit or not telling you what they actually do. We say it plainly on the page, before you pay, so you can decide with the facts in front of you.
Where the same result can be reached without your login, we offer that route as well — a self-play run instead of a piloted one, an auction-house handover instead of a direct top-up. The no-login route can cost a little more when the game itself takes a fee on the sale.
When a run does need to sign in
- We only ask through the secure box on your order ticket, after payment — never inside checkout, never by email, never in the ticket chat. The box is encrypted, only the person on your order can open it, every view is logged, and it is deleted 7 days after the order completes.
- Keep two-factor on. Pass the one-time code when the run starts, and never post it in a public channel. See how we handle two-factor codes.
- Stay logged out while we work. Logging in kicks the booster out and stalls the order.
- Change the password when we hand it back. Everything earned during the run stays on the account.
Reporting impersonation
Seeing a message that claims to be us and asks for a password or a two-factor code out of the blue? Screenshot it and send it to support@mypandaplay.com. We will report it and warn people in our Discord — and see how to tell a real message from a fake.
