Refunds & Warranty

How to ask for a refund, what qualifies, and how the money comes back.

How do I request a refund?Message us within 7 days of the order date with your order number and what went wrong. We reply within 12 hours and settle within 3 business days.2 minWhat is covered, and what is not?Late, missing or partly delivered — covered. Delivered exactly as described — not. Bans we did not cause — not.2 min