Choose Your Games
Account Safety
Can I get banned for using PandaPlay?
The honest answer: buying game services is against the terms of service of most publishers, so there is always some risk. We reduce it as far as it can be reduced — we cannot remove it, and we will not pretend otherwise.
What we do about it
- Every order is completed by a vetted worker. Each service page says how that service is delivered.
- We follow the safety rules printed on each service page. They exist for a reason: pacing a bot lobby, avoiding prohibited streaks, keeping a delivery to normal in-game mechanics.
- Where a service can avoid touching your account, it does. Bot lobbies, currency and item deliveries never need your login, which removes the single biggest risk factor.
What raises the risk
- Ignoring the rules on the service page during a session — that is usually what causes a problem, not the order itself.
- Very large, very fast progress on an account that has otherwise been quiet.
- Talking about it publicly on the account you used.
Where we stand if it happens
A ban that was not caused by an error on our side is not refundable — that is written into our refund policy and we apply it consistently. If a ban was caused by our error, the refund rules for our mistakes apply and we will make it right.
If you are risk-averse, stay with the services that never touch your login, and read the rules box on the service page before you play. Most problems we have seen came from a rule being ignored mid-session.
